DE&S Postal & Mail Supervisor
For centuries, our Armed Forces have managed an in-house postal service, delivering mail across our military history including both World Wars. The British Forces Post Office is dedicated to providing postal and courier services to the UK Armed Forces and is a renowned brand across Defence. Our 280 dedicated, hard-working civilian and military staff work collaboratively to deliver both personal and official mail to over 650 locations across the globe; keeping our armed forces connected through free letter and parcel services that play a vital role in sustaining the morale of our Armed Forces.
BFPO is split into three main departments; Defence Postal Service, Defence Mail Service and Defence Courier Service. The Defence Postal Service delivers mail to UK service personnel deployed overseas and Foreign & Commonwealth Offices across the globe, and also manages deliveries from business and retailers in contract with BFPO to BFPO addresses. The Defence Mail Service distributes official UK Armed Forces mail between BFPO HQ and ten UK Defence Mail Centres, while the Defence Courier Service provides secure national and international courier delivery of Protectively Marked (security-sensitive) Material for the UK Armed Forces and other organisations.
The majority of our mixed civilian and military staff are based at our purpose-built headquarters at RAF Northolt in Ruislip, North West London, although we have a number of sites throughout the UK.
â€¢ Ensure that the team/section is properly staffed to sustain appropriate services whilst maintaining an awareness of budget and associated financial constraints.
â€¢ Management of a team of five personnel.
â€¢ Produce accurate statistics and returns as required.
â€¢ Maintain procedures in accordance with mail service requirements.
â€¢ Manage and administer the Postal Technical Equipment such as PACER2 handhelds, mobile printers and consumables.
â€¢ Operate the Royal Mail & Parcelforce on-line mail processing systems.
â€¢ Be responsible for security, Safety Health Environment and Fire (SHEF), building effectiveness, compliance and service delivery, ensuring local orders, regulations and policy are strictly adhered to at all times.
â€¢ You must hold a full and clean; manual vehicle, driving license.
â€¢ Manage the DMC vehicles, servicing and records.
â€¢ You should have a minimum of five GCSEs at Level 5 minimum or equivalent qualification; including Mathematics and English Language, or relevant postal supervisory experience.
â€¢ Previous supervisory experience and preferably line management experience within a postal, logistics, distribution, manufacturing or retail services environment.
â€¢ Experience of producing timely and accurate financial reporting, control accountant reconciliation and accounts management.
â€¢ A high degree of integrity and self-motivation and good interpersonal skills.
â€¢ The ability to be a team player and also be able to work without direct supervision.
â€¢ A working knowledge of Microsoft Office software would be desirable.
You will be trained, developed and generally upskilled into a credible expert over time. Simply put; this is a chance to enter a highly-valued function at a junior level and develop your career and technical knowledge to become a valued specialist within an organisation that indirectly supports our armed forces around the world.