Back to search results
Service Delivery Team Leader
JOB POSITION HAS BEEN FILLED
Wed, 1st Aug
£25000 - £28000 per annum
The Purpose of the Role is to manage and supervise the Administrative Support Services function within Service Delivery meeting business targets customer expectations and quality standards within a regulatory framework as per the requirements of profit and loss budget holders. Key Responsibilities - To manage and control the team to ensure the provision of excellent service in line with agreed service levels. - To understand and implement relevant aspects of the companys and departmental business plan. - To ensure regulatory legal and operational risks are identified and managed through appropriate controls and a culture of service quality. - To lead supervise and manage the performance of your team to ensure you have sufficient capable resources to enable your areas operational objectives to be met. - To maintain your own competence and personal development.
The jobholder will be someone who enjoys working with and through people; friendly with the drive to achieve results through both logical and systematic approaches but is not afraid to be innovative and challenging in order to achieve results.
Influencing and motivating skills will be important; able to gain willing acceptance.
Technically able enjoys challenging situations working within the broad parameters of the organisation.
Essential Skills and Knowledge :Team leading experience in the financial services sector (ideally life pensions and equity release); able to work as part of a team and provide leadership when required; experienced in coaching or mentoring others preferable.
Our client are a niche insurance provided with a large market share which they are looking to grow further
A competitive salary with an excellent package.
Where specific UK qualifications are required we will take into account overseas equivalents.
Please quote Michael Page reference when applying Job ref:MPRE13252319
Michael Page International is a world leading recruitment consultancy.